Privacy Policy.

Overview

Steady Roofing Co.(“we,” “us,” and “our”) respects your privacy. This policy explains what we collect through steadyroof.ca, why we collect it, how we use it, and how you can contact us about your information. We operate in Ontario and handle personal information in line with Canadian privacy principles, including PIPEDA where it applies.

Information We Collect

• •Contact details you submit, including name, phone number, email address, and property address.
• •Project details you choose to share, such as property type, service needed, best time to call, and message notes.
• •Basic technical records created by our hosting provider, such as IP address, browser, device, requested pages, and timestamps.
• •Financing application details only if you choose to apply through Financeit; those details are handled by Financeit under its own terms.

How We Use Information

We use submitted information to respond to quote requests, schedule inspections, prepare estimates, perform roofing work, administer warranty support, and keep ordinary business records. We do not sell personal information. We do not use your quote request for third-party marketing.

Cookies and Analytics

This site does not currently use marketing analytics cookies. Our hosting provider may keep standard technical logs needed to operate, secure, and troubleshoot the website.

Service Providers

• •Vercel, for website hosting and basic server logs.
• •Telegram, for delivering quote-request notifications to our team.
• •Financeit, if you ask to use financing.

Retention and Security

We keep quote, project, invoice, and warranty records for as long as needed to provide service, meet legal and accounting obligations, and support our 10-year workmanship warranty. We use reasonable administrative and technical safeguards to protect information from unauthorized access, loss, or misuse.

Your Choices

You can ask to access, correct, or delete personal information we hold about you, subject to legal and business record requirements. To make a request, email reception@steadyroof.ca.

Contact

Questions about this policy? Email reception@steadyroof.ca or call (647) 238-9146.